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Privacy Policy
Last Updated: June 12, 2026
iNAGO Inc. (“iNAGO”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, including the netpeople Platform, netpeople Starter, netpeople Evaluator, and related services (collectively, the “Services”).
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
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Name
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Company name
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Job title
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Email address
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Phone number
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Inquiry details
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Account registration information
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Information submitted through contact forms, event registrations, webinar registrations, newsletter subscriptions, or other business inquiries
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Other information submitted through our Services
Information Collected Automatically
When you use our Services, we may automatically collect certain information, including:
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IP address
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Browser type and version
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Device information
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Operating system
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Usage data and activity logs
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Pages visited and time spent on the website
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Cookie and similar technology data
2. How We Use Information
We use collected information to:
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Provide and operate our Services
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Respond to inquiries and support requests
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Manage user accounts
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Improve product performance and user experience
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Develop new features and services
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Analyze usage trends and platform performance
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Maintain security and prevent unauthorized access
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Communicate service updates and marketing information, where permitted by law
3. Customer Data and AI Services
Customer data, knowledge content, documents, and conversations submitted to our Services are processed solely to provide, maintain, secure, and improve services for that customer.
iNAGO does not use customer-specific data, confidential information, or uploaded content to train AI models for other customers without the customer’s prior consent.
Certain Services may utilize third-party AI models and cloud services. Where such services are used, iNAGO takes reasonable measures to ensure customer information is protected in accordance with contractual obligations and applicable laws.
Customer-specific content is not used to train third-party AI models unless explicitly authorized by the customer.
content is not used to train third-party AI models except where explicitly authorized by the customer.
We may analyze aggregated and anonymized usage information for service improvement, provided that such information cannot reasonably identify a customer, organization, or individual.
4. Cookies and Similar Technologies
We may use cookies and similar technologies to improve website functionality, understand user behavior, and enhance the user experience.
You may disable cookies through your browser settings; however, certain features of the Services may not function properly as a result.
5. Analytics
We may use analytics tools, such as Google Analytics, to understand website usage and improve our Services.
These tools may collect information through cookies and similar technologies in accordance with their respective privacy policies.
6. Marketing Communications
We may send product updates, event information, newsletters, or marketing communications where permitted by applicable law.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in communications or by contacting us directly.
7. Information Sharing
We do not sell personal information.
We may disclose information:
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With your consent
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To service providers supporting our operations
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To comply with legal obligations
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To protect our rights, property, security, or users
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In connection with a merger, acquisition, or business transfer
All third-party service providers are required to protect information appropriately.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
10. International Data Processing
Our Services may be hosted and operated using cloud infrastructure located in multiple countries.
By using our Services, you acknowledge that information may be processed and stored outside your country of residence, subject to applicable laws and appropriate safeguards.
11. Your Rights
Depending on applicable laws, you may have rights to:
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Access your personal information
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Correct inaccurate information
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Request deletion of personal information
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Restrict or object to certain processing activities
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Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
12. Children’s Privacy
Our Services are intended for business and professional users and are not directed to individuals under the age of 16.
We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any material changes will be posted on this page with an updated revision date.