An Intelligent Conversational Assistant for the Car

iNAGO’s netpeople platform delivers advanced assistants for a superior in-car experience. Drivers can converse naturally to interact with Internet content and services, car data and information, and OEM services.

OEMs can use the netpeople platform to provide a safer, friendlier user experience for drivers. iNAGO’s assistants use natural language, context, and intelligence that enable a true conversation between the driver and the assistant. As a result, drivers stay connected and informed while they’re on the road.

OEMs benefit from the netpeople platform by providing a next-generation HMI to their users, with deep integration with their cars and the connected contents and services that they expect. A netpeople assistant can also be the foundation for services that can provide OEMs with ongoing revenues.

Case Studies

See how car manufacturers and Tier 1 suppliers have benefited from netpeople assistants:

Connected Content and Services

We are connected in every aspect of our lives: being a driver is no different. Drivers want to be able to search for points of interest, receive weather forecasts, find addresses, make telephone calls, and play music – all while staying safe. iNAGO’s netpeople platform enables drivers to safely interact by voice and avoid distractions.

And the netpeople assistant does more than listen to requests. It comes with deep knowledge about various domains out of the box. But when it needs more information to complete the driver’s task, it’s smart enough to politely ask for more details.

Smart, friendly, and helpful, the netpeople assistant brings Internet content and services to the connected car.

Reasoning and Notifications for Vehicle and Environmental Events

Drivers want to be informed of events that take place in and around the car.

iNAGO’s intelligent assistant becomes an active participant, helping manage communications intelligently between the connected car and the driver. The assistant listens for and understands system events that come in from CANBUS and other car data. It then uses reasoning and context to determine the best action to take, while communicating with the driver. Verbal alerts with detailed information and recommended actions become far more effective than a simple blinking light on the dashboard.

Simple Voice Command of Complex Car Features

Drivers also need to control car features, the navigation system, and their cell phones. iNAGO’s intelligent assistant can raise the stereo system volume, turn on windshield wipers, or make phone calls at the driver’s command. It can also perform complex actions in response to simple verbal commands, such as changing several climate control settings when the driver says “I’m cold” or “Defog the windshield.”

netpeople acts as a concierge between the driver and all aspects of the connected car. Instead of a multitude of buttons, switches, and knobs, drivers can command their intelligent assistant while their eyes – and attention – stay on the road.

Voice Help

Owner’s manuals for cars can be hundreds of pages, making it difficult to find needed information. This becomes even more of a concern when the owner is driving and requires access to technical information on the go.

The netpeople platform can power interactive voice help that combines owner’s manuals with contextual information about the user and the car. iNAGO’s intelligent assistant can inform the driver of situations and events such as low gas or engine trouble. The assistant can then verbally guide the driver through the owner manual to provide them with related information and help, even if the car is in motion.

Users can access this voice help from any device, so they can interact with it whether they’re in their car, at home, or on the go. As well, voice help is a desirable value-add for OEMs, and can be automatically updated remotely.