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Human-Computer Interaction (HCI) is a vast area of study that concerns itself with improving the way people communicate and work with machines. Not surprisingly, our whole focus at iNAGO is on advancing the HCI experience, to make it more natural for users and more productive for business.
With the NetPeople® platform, HCI has leapt ahead of other commercial technologies. That's because it:
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Enables machines to understand and respond to user requirements via multiple devices and networks |
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Offers a goal-based reasoning engine that uses Natural Language Processing (NLP) to simulate human reasoning and conversation |
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Provides a scalable platform for developers to create solutions that employ voice recognition, voice synthesis, text input and text response, while also supporting wireless, CTI and embedded devices |
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